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Entries related to: hospitality-property-management-software

Getting back to business

As markets start opening back up, it’s the right time to focus on good communications and cleanliness to prepare for returning guests.  Even as guests begin to travel again, many new COVID-19 guidelines must be followed and communicated. 
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COVID-19:  Help in Facing the Challenges

Over the last few weeks, our staff here has spoken to many of our clients facing challenges in decreased bookings, mandated closures for a period of time, and cancellations. We want to assure our clients, that we are available to assist as we all work together to navigate this crisis. Following are a few quick links to help your business respond to this crisis and its impact on your business. Communicate Your Response to Your Guests If your property is still allowed to be open for business, assure your guests of how you are following guidelines for COVID-19, maintaining safety and cleanliness for your guests and employees. Be Creative in Responding to Changing Needs Depending on location, some properties are helping house guests who are ‘quarantined,’ others have been forced to close temporarily and vacate guests, and others are still open but due to travel restrictions are facing cancellations and decrease in bookings. If your property is in a location that is allowed to operate, you can market locally, and offer ‘stay-vacations’ to your community. Alternatives to Cancellations Although timelines are uncertain, there is consensus the current coronavirus spread, will at some point come to a halt. With that in mind, you can encourage guests requesting cancellations to keep ‘deferred bookings’ or ‘gift certificates’ for the value of a deposit paid that can apply to any future available date. Removing the need to select a future date, will assure the guest they have not lost value and have flexibility in re-booking their stay. Marketing and Communications We have created a new COVID 19 template in your Letter Setup, that you can use to send out communications to your guests. The more you can communicate now through this crisis, the better chance you have of them being a returning guest when all this has passed! Quick Tips We’re including here some help videos for some of the most commonly asked questions over the last few weeks. Creating Gift Certificates Sending Bulk Emails Creating Email Templates Processing a Refund Cancelling a Reservation Click here to view the help video.
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Technology Trends for Innkeepers in 2019 My visit to Hitech 2019 - Minneapolis MN.

Hitech is a yearly trade show that boasts as the world's largest hospitality & technology show, bringing the brightest minds and new tech to one place.
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8 steps to convert your property to a shared rental

By Jerome
 
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How your Facebook page can serve as your Hotel front desk

By Jerome
  It’s almost 2017! As we mark the end of another year, we realize how quickly things can change. Social media is one powerful medium that has changed how we communicate!
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How your Facebook page can serve as your Hotel front desk

By Jerome
It’s almost 2017! As we mark the end of another year, we realize how quickly things can change. Social media is one powerful medium that has changed how we communicate!
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Improve Hotel Guest Experience Using a Cloud PMS | GraceSoft

By Pari
Some of the biggest challenges that hoteliers face on a daily basis is enhancing guest experience. Entertaining guests in the way they prefer to be is a milestone for any independent hotelier.
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Break Free with Easy InnKeeping !!!

GO EASY WITH EASY INNKEEPING Having a hard time managing your Inn? Is your customer base dwindling? Gracesoft provides you with a one stop solution for all your hotel needs - Easy InnKeeping ASP
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Minting Money through Online Property Management Software

By Pari
There is an age old saying – Time is Money. More than any other factor, we know that the state and success of your hospitality business depends on time efficiency. In this day and age, property owners are looking to invest in intelligent web based property management software that helps them save time. These software applications go a long way in increasing revenue, and are quickly becoming the first choice for a multitude of hotel management tasks. Learn how a property management system can better serve you... Automation of Processes A PMS easily automates all the day-to-day processes. Performing tasks like posting ads/notifications, rental fees and maintaining schedules take up a lot of valuable time. With great tools like Automation and Customized Letters, you can execute these jobs much quicker with even more accuracy and focus. Thus, allowing you to focus on the other important aspects of your business. Constant Connectivity Even when you are not at the office, there is still work to be done. A web based PMS lets you connect with your customers at your convenience. Your guests can pay rent, leave messages, and even search for ads or go through the maintenance records, without you ever having to lift a finger. Integration of all Business Aspects Property tracking, accounting, payroll and marketing and other useful features like these, are all included in the PMS software. Since you get consolidated records, you can stop worrying about dividing your attention and time between various departments.   A cloud based PMS saves you a lot of time, which in turn saves you a lot of money. Visit us online today at WWW.GRACESOFT.COM for more details…
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Property Management System—a One Man Army

By Pari
Ownership of property proves to be one of the biggest accomplishments for many people. Likewise, proper management of that same property can prove to be quite challenging. There was a time when a robust team was required to manage all the property related issues, sadly at great expense. Fortunately, there is no need to shell out a lot of money or waste time finding the right people for the job. Instead, take a look at a property management system that promises to perform all the tough jobs in an easy, convenient and methodical way for you. In the world of retail and property management there are many speed-bumps that may deter journey. Some of which are tenants with Past Due payments; efficient management of vacancies; and compliance with local, state and federal laws just to name a few. Today, most property management software is available in the form of cloud based systems. To an extent, the hassles of installing additional hardware have been eliminated. Processes like collecting rent payments, screening new tenants, handling maintenance requests, tax records, as well as access to necessary information have become far simpler. Initially, these tasks were some of the most tedious jobs to manage, but with a superior and well researched software in place, one might actually start enjoying these tasks. So choose GRACESOFT, the best web based property management software that seamlessly combines various aspects of these and other great features with the highest levels of accuracy and efficiency—today!
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