2026 Product Innovations

Smarter Property Management Technology Built for Modern Hospitality

Discover the latest innovations in GraceSoft's property management software. From AI-powered guest communication and advanced revenue management to CRM enhancements and booking automation, our newest features help property owners improve operations, increase direct bookings, and deliver exceptional guest experiences.

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Advanced Rate Calendar

Manage hotel room pricing more efficiently with bulk rate updates, pricing overrides, percentage adjustments, and predefined rate tiers. Make revenue management faster and more flexible from a single dashboard.

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Package-Based Room Selection

Create and manage customized hotel packages with predefined booking rules. Offer bundled accommodations, promotions, and special experiences while maintaining complete control over package availability.

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Shared Reservations

Easily manage reservations involving multiple guests under a single booking. Streamline billing, guest management, and reservation tracking for families, groups, and corporate travelers.

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SignPad Digital Guest Signatures

Collect guest signatures digitally using tablets or mobile devices. Automatically save signed documents to reservations, reduce paperwork, and improve operational efficiency.

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Enhanced Night Audit Controls

Strengthen financial management with advanced night audit tools, detailed ledger reporting, audit history tracking, and role-based permissions that help maintain accuracy and accountability.

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Cash Drawer Management

Track all cash transactions with improved cash drawer controls. Automatically reconcile cash activity through Shift Reports and Night Audit reports for better financial accuracy.

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Unassigned Reservations

Manage incoming reservations before room assignments are finalized. Improve reservation flexibility and streamline booking workflows across direct, group, OTA, and online booking channels.

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Multi-Currency OTA Pricing

Automatically convert room rates into supported foreign currencies when publishing rates to OTAs and booking channels. Maintain accurate pricing across global markets while keeping accounting and reporting aligned with your property's base currency.

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Housekeeping Notifications & Task Alerts

Automatically notify housekeeping staff through email and SMS when cleaning tasks are assigned or updated. Improve team coordination, reduce communication delays, and ensure rooms are prepared efficiently for arriving guests.

Expanded Distribution & Marketing Connectivity

Connect with leading booking channels, Google Hotel Center, marketing platforms, and metasearch networks to increase online visibility and attract more qualified travelers to your property.

CRM & PMS Guest Synchronization

Synchronize guest profiles between your CRM and Property Management System automatically. Eliminate duplicate guest records, maintain accurate guest histories, and ensure consistent guest information across all departments.

Intelligent Guest Profile Deduplication

Automatically identify and merge duplicate guest records using email-based matching. Maintain a single source of truth for guest information while preserving reservation history, preferences, and communication records.

Inventory Purchase Notifications

Automatically notify vendors or staff when inventory items are purchased through the booking engine or PMS. Streamline inventory management, improve fulfillment workflows, and reduce manual coordination efforts.

Modern & Classic Booking Engine Templates

Choose between modern and classic booking engine layouts to match your property's branding and guest experience preferences while maintaining optimized booking performance.

Advanced Group Booking Management

Simplify group reservations with dedicated booking links, individual guest booking options, and guest self-service access. Improve coordination for events, corporate stays, and group travel bookings.

Enhanced Billing Documentation

Add detailed notes to charges, payments, refunds, and discounts while maintaining complete invoice visibility and audit tracking for improved financial transparency.

Granular Financial Access Controls

Control staff access to charges, discounts, refunds, and billing functions with flexible permission settings that help improve accountability and reduce operational risk.

Frequently Asked Questions

What are GraceSoft's latest product innovations?

GraceSoft's latest innovations include Voice AI, Chat AI, an enhanced CRM, a redesigned Online Booking Engine, advanced revenue management tools, housekeeping improvements, payment integrations, and operational automation features for hotels and hospitality businesses.

How does GraceSoft Voice AI and Chat AI help hotels?

Voice AI and Chat AI automate guest communication by providing instant responses to common inquiries, improving guest satisfaction, reducing staff workload, and supporting 24/7 guest engagement.

What is the new CRM with centralized guest profiles?

The new CRM combines guest information from across your property into a single profile, helping hotel staff manage guest relationships, loyalty programs, preferences, and booking history more effectively.

How does the Online Booking Engine improve direct bookings?

The redesigned Online Booking Engine provides a faster and more user-friendly booking experience with real-time availability, accurate pricing, and improved booking validation to help increase direct reservations.

What is Derived Pricing in hotel revenue management?

Derived Pricing allows hotels to automatically create room rates based on existing pricing structures, reducing manual work while maintaining consistent pricing strategies across room types and rate plans.

How does the Advanced Rate Calendar help hotel operators?

The Advanced Rate Calendar enables hotels to update rates in bulk, apply pricing adjustments, manage rate tiers, and optimize revenue management from a centralized dashboard.

What are Shared Reservations?

Shared Reservations allow multiple guests to be associated with a single reservation while sharing billing and booking information, making it easier to manage group and family stays.

How does SignPad improve hotel operations?

SignPad enables guests to sign invoices and documents digitally using mobile devices or tablets, reducing paperwork and automatically storing signed records within the reservation.

What payment gateways does GraceSoft support?

GraceSoft supports multiple payment gateway integrations, including USA ePay, BridgePay, and FluidPay, helping hotels process secure online and in-person payments.

Is GraceSoft suitable for hotels, motels, inns, and vacation rentals?

Yes. GraceSoft's hospitality management platform is designed for hotels, motels, inns, resorts, bed and breakfasts, and vacation rental properties looking to streamline operations and improve guest experiences.

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