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Property Management Software
- Easy Innkeeping

Easy Innkeeping by GraceSoft offers Hospitality Property Management Software for hotels, resorts, and vacation rentals for bringing reservations, front desk operations, guest communication, and payment processing into one connected platform, enabling properties to work more efficiently, deliver better guest stays, and drive long-term growth with Easy InnKeeping.

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What is Easy Innkeeping

  • Cloud-based Hospitality Property Management Software (PMS)
  • Designed for hotels, motels, resorts, bed & breakfasts, vacation rentals, campgrounds, and multi-property portfolios
  • Manage reservations from one centralized platform
  • Handle guest communication efficiently
  • Process payments and billing easily
  • Simplify housekeeping management
  • Support online bookings and daily operations
  • Improve operational efficiency
  • Enhance the overall guest experience

What Does Hospitality Property Management Software Do?

Hospitality management software helps property owners and managers:

  • Manage reservations in real time
  • Accept online bookings directly from your website
  • Sync availability across OTA channels
  • Automate guest communication
  • Process secure payments
  • Coordinate housekeeping tasks
  • Track revenue and occupancy performance
  • Manage multiple properties from one dashboard

Easy InnKeeping combines these functions into one easy-to-use platform accessible from desktop, tablet, or mobile.

property management

Key Benefits of Easy InnKeeping

Centralized Reservation Management

Manage all guest reservations, room inventory, rates, and availability from one system to reduce overbookings and manual errors.

centralized
simplified front

Simplified Front Desk Operations

Speed up:

  • Bulk Check-in

  • Check-out

  • Billing

  • Housekeeping coordination

  • Guest requests

  • Bulk Printing of Reg Cards

  • Flexibility to assign rooms during check-in or at the time of booking

Increase Direct Bookings

Built-in booking engine and channel integrations help reduce dependency on third-party OTAs while boosting commission-free direct reservations.

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Automated Guest Communication

Send:

  • Booking confirmations
  • Pre-arrival messages
  • Check-in instructions

Post-stay follow-ups automatically.

Cloud-Based Flexibility

  • Access your property data anytime from anywhere with secure cloud technology.

  • Access it through your IOS or Android OS.

  • Regular Product updates at no cost.

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AI Assistant for Hotels 

A complete AI Voice and AI Chat Assistant designed to handle guest communication 24/7—so your staff can focus on delivering exceptional service on-site.
Powered by your website content and real-time PMS data, the AI Assistant can:
  • Answer phone calls and chat inquiries instantly
  • Provide accurate room availability, rates, and property details
  • Upsell rooms and packages based on guest preferences
  • Capture and confirm reservations remotely—no front desk involvement required
  • Respond consistently across voice, web chat, and messaging channels
Whether it’s after hours or during peak check-in times, your AI Assistant ensures no guest inquiry is missed, and every opportunity to book is maximized. 

Powerful Features of Easy InnKeeping

Property Management System 

Manage:

  • Room inventory
  • Guest profiles
  • Check-ins
  • Check-outs
  • Pricing
  • Availability
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Online Booking Engine

Convert website visitors into direct guests with a mobile-friendly booking engine. 

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Channel Manager

Sync inventory with major platforms including:

  • Airbnb
  • Booking.com
  • Expedia
  • Vrbo
  • Google Hotels
  • TripAdvisor
Get Started

Housekeeping Management

Track:

  • Cleaning schedules
  • Staff assignments
  • Maintenance requests
  • Work orders
Get Started

Payment Processing

Integrates with many gateways - :

  • Stripe
  • Square
  • Authorize.Net
  • Cashfree
  • Shift4
  • Moneris for Canadian Customers
  • Payfactory
  • BridgPay
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Point of Sale (POS)

Connect the front desk with:

  • Restaurants
  • Bars
  • Gift shops
  • Room service
  • Retail outlets
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Unified Inbox for Hotel Guest Communication

Manage all guest communication from one centralized inbox—no more switching between platforms or missing important messages. Properties using a unified inbox can respond quicker, increase guest engagement, and convert more inquiries into bookings—all while reducing staff workload.

What is a Unified Inbox?
A Unified Inbox for hotels allows you to send and receive guest messages across multiple channels in one place, including email, SMS, and booking platforms.
 
How it works
GraceSoft’s Unified Inbox provides two-way communication, so your staff can both send and receive messages seamlessly from a single inbox

Communicate across all channels

  • Email – Send confirmations, updates, and follow-ups
  • SMS/Text Messaging – Instantly connect with guests on their phones
  • WhatsApp Messaging
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Guest CRM by Easy Innkepping

  • Complete guest profile management with preferences, stay history, and communication records
  • Deliver personalized guest experiences and services
  • Anticipate guest needs and offer tailored upgrades
  • Increase repeat bookings and guest satisfaction
  • Easy setup and management of loyalty points and rewards
  • Allow guests to earn and redeem rewards seamlessly
  • Staff call-back reminders for better follow-up
  • Send targeted marketing emails directly from the system
  • Create and send guest quotes easily
  • Improve guest engagement, conversions, and long-term loyalty
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24/7 Customer Support

Receive support anytime through

Designed for Every Property Type

Easy InnKeeping supports

Hotels / Motels
Explore
Bed & Breakfasts
Explore
Campgrounds / Resorts
Explore
Vacation Rentals
Explore
Condos
Explore
Multi-Property Groups / Hotel Chains
Explore
Get our Apps

Mobile Access Anywhere

Manage your property on the go with the GraceSoft mobile app, available for Android, iPhone & iPad.

Android
Unlock Android's Potential
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IOS
Your Workflow, Perfected on iOS
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Awards

Why Hospitality Businesses Choose Easy InnKeeping

Hospitality and lodging businesses choose Easy InnKeeping because it combines powerful features with simplicity—helping you run your entire operation from one unified platform while delivering a better guest experience. 

All-in-One Property Management

Manage reservations, front desk operations, housekeeping, POS, and reporting in one system—eliminating the need for multiple tools and reducing operational complexity.

All-in-One Property Management

Easy to Use, Easy to Train

Designed for real-world hospitality teams, Easy InnKeeping is intuitive and quick to learn, so your staff can get up and running without long training cycles.

Unified Guest Communication

Handle email, SMS, and booking channel messages in a single inbox. Keep all guest conversations organized and accessible in one place.

Unified Guest Communication

AI-Powered Guest Engagement

Leverage AI Voice and Chat Assistants to answer calls and messages 24/7, capture more bookings, and reduce workload on your staff.

AI-Powered Guest Engagement

Built-In Guest CRM & Loyalty

Store guest preferences, stay history, and communication records to deliver personalized service. Set up loyalty programs, reward repeat guests, and manage marketing campaigns directly from the system.

Built-In Guest CRM & Loyalty

Integrated POS for Events & On-Property Sales

Easily manage event billing, weddings, conferences, and group bookings with a fully integrated POS system. Charge for venues, catering, retail items, and add-ons—all directly tied to guest folios and reservations for seamless accounting and reporting.

Integrated POS for Events & On-Property Sales

Flexible Booking & Revenue Tools

Easily manage rate plans, seasons, yield strategies, and markups. Support hourly bookings, packages, events, and add-ons tailored to your property.

Flexible Booking & Revenue Tools

Powerful Integrations

Connect seamlessly with major OTAs like Airbnb, Booking.com, and Expedia, along with dynamic pricing tools and payment gateways.

Powerful Integrations

Multi-Property & Scalable

Whether you manage a single inn or multiple properties, Easy InnKeeping scales with your business and centralize operations across locations.

Multi-Property & Scalable

25 years of Proven Track Record & Reliable Support

Backed by over 25 years in hospitality software, our team understands your needs and provides responsive support every step of the way.

GraceSoft AI Assistant!

AI Chat & Voice Assistance

  • AI Chat & Voice feature for 24/7 guest communication
  • Instantly answer common guest questions
  • Handle booking inquiries automatically
  • Provide quick property information to guests
  • Support voice-based guest interactions
  • Reduce workload for hotel staff
  • Faster response times and improved guest support
  • Combine automation with personalized service
  • Enhance overall guest experience
  • Improve operational efficiency for properties
Get Started
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EASY INNKEEPING

GraceSoft integrates with all the leading booking platforms.

EASY INNKEEPING

Feature Overview

Explore our product! Click the tabs below for a preview of our product.

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Channel Manager

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EASY INNKEEPING

Why People Love Easy InnKeeping

Hear from successful customers like yourself!

After two years with GraceSoft, we've seen a significant improvement in operational efficiency. The platform's intuitive design and comprehensive features, including integrated POS and channel management, streamline our daily tasks.
aaron
Aaron Tracey
Dow Center Hotel, Rockwell Lodge & Conference rooms
For eight years, Grace Soft Easy Inn keeping has been the backbone of our complex reservation system. Their customizable booking engine seamlessly handles our diverse inventory – from equestrian activities to ATV rentals – ensuring efficient management and accurate guest forecasting.
hostjptrish2
JP McCormick
Stagecoach Trails Guest Ranch
Calling from a single, boutique resort to a multi-property operation presented significant logistical challenges. Easy Innkeeping provided the robust, yet intuitive, system we needed to streamline reservations across our hotels, suites, and campground.
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Matthew Nail
Quail Creek Resort

About GraceSoft

GraceSoft has over 25 years of experience providing hospitality technology solutions for lodging businesses worldwide.

GraceSoft Headquarters

7310 Cortez Rd
Richmond, TX 77469
United States

Phone: +1-713-981-5300

Email: Sales@gracesoft.com

GS OFFICE

Book a Demo

See how Easy InnKeeping by GraceSoft can simplify your property operations and improve guest satisfaction.

EASY INNKEEPING

GraceSoft Easy InnKeeping Blogs

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Bed and Breakfast Booking Software: How to Increase Direct Reservations

Thu, Mar 05, 2026 @ 10:02 PM
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What Is Dude Ranch Software?

Tue, Nov 18, 2025 @ 10:19 PM
5 Mistakes Hoteliers Make When Managing Reservations (And How to Avoid Them)

5 Mistakes Hoteliers Make When Managing Reservations (And How to Avoid Them)

Tue, Oct 07, 2025 @ 11:24 PM
FAQ

Need clarification?

We know choosing and implementing the right hotel reservation software is a big decision. To ensure you have all the information you need, we've compiled answers to frequently asked questions.  

What is Easy Innkeeping by GraceSoft?

Easy Innkeeping by GraceSoft is a cloud-based hotel and vacation rental software designed to help hospitality businesses manage reservations, guest communication, payments, OTA & Online bookings, and daily operations from one simple platform.

With over 25+ years in the industry, Easy Innkeeping is used by hotels, inns, resorts, vacation rentals, and bed & breakfasts to simplify operations and increase direct bookings.

What types of properties can use Easy Innkeeping by GraceSoft?

Easy Innkeeping supports a wide range of property types, including:

  • Hotels
  • Inns
  • Resorts
  • Vacation Rentals
  • Bed & Breakfasts
  • Campgrounds and Ranches

It is built for both single-property owners and multi-property groups 

What features does Easy Innkeeping offer?

Easy Innkeeping includes:

  • Property Management System (PMS)
  • Online Booking Engine
  • Channel Manager (OTA integrations)
  • Payment Processing
  • CRM & Guest Communication Tools
  • POS Standalone & Integrated Software
  • Reporting & Analytics
  • AI Assistant for guest interaction and bookings
Is Easy Innkeeping cloud-based or desktop software?

Easy Innkeeping is a cloud-based platform, allowing users to access their system from anywhere and manage their property in real time.

Can Easy Innkeeping by GraceSoft handle multiple properties?

Yes, Easy Innkeeping allows users to manage multiple properties, making it a great solution for vacation rental owners and hospitality groups. In fact in 2017 Capterra rated Easy Innkeeping as one of the top 7 software for hotel chains.

Does Easy Innkeeping help increase direct bookings?

Yes, Easy Innkleeping includes a booking engine that helps property owners accept direct bookings from their website, reducing dependency on third-party platforms. 

Can I manage payments through Easy Innkeeping ?

Yes, Easy Innkeeping supports secure payment processing, invoicing, and transaction tracking within the platform. There are more than 10 different payment processing systems that connect with Easy Innkeeping, such as Stripe, Square, and Shift4

Does Easy Innkeeping integrate with online travel agencies (OTAs)?

Yes. Easy Innkeeping by GraceSoft integrates with major online travel agencies (OTAs) and booking channels to synchronize availability, rates, and reservations in real time—eliminating double bookings and manual updates.

Supported channels include:

  • Booking.com
  • Expedia
  • Airbnb
  • Vrbo
  • Google Hotels

Unlike many hotel software providers that charge extra for channel management or limit integrations, Easy Innkeeping includes OTA connectivity within your monthly subscription—giving you full access to multiple booking channels without hidden fees. 

Is Easy Innkeeping easy to use?

Yes. Easy Innkeeping was built on the founding principle of being easy to use, easy to learn, and easy on the price—a commitment GraceSoft established over 25 years ago and continues to uphold today.

From the very beginning, simplicity has been at the core of the platform. In its early years, Innsights Magazine recognized Easy Innkeeping as the easiest hotel software to use among more than 20 competing products, reinforcing its reputation for usability.

Long before “easy-to-use” became a common industry claim, Easy Innkeeping was already delivering on that promise. Today, while many platforms promote simplicity, Easy Innkeeping remains one of the few solutions truly designed with that philosophy from the ground up—helping property owners and staff get up and running quickly without complexity or steep learning curves.

Why choose GraceSoft over other property management software?

Easy Innkeeping offers an all-in-one platform, combining PMS, booking engine, CRM, and AI tools—built specifically for independent hotels and growing hospitality businesses.

Yes. Easy Innkeeping by GraceSoft has been recognized by Capterra as:

  • One of the Top 3 most popular hotel management software solutions for small hotels (give the link here)
  • One of the Top products used by hotel chains (show the archive link here)
  • Has 25+ years of hospitality experience (Long-term clients - - put a link to one person saying they have been using for 25+ years)
  • Focuses on ease of use (unlike complex enterprise systems)
  • Offers all-in-one functionality (PMS + CRM + POS+ booking engine + AI)
  • Supports both small properties and multi-property groups
  •  It is designed to scale from small independent properties to multi-location hospitality groups, making it a long-term solution.

Provides AI-powered guest interaction and booking tools (note others don't have this yet)

 Client Review – Easy to Use 

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