Stagecoach Trails Guest Ranch
Stagecoach Trails Guest Ranch has been a loyal user of GraceSoft's Easy Innkeeping
Hotel Management Software for nearly eight years.
"We've been using them for almost Eight-year now. Their hotel booking engine system is so good. There is a lot of ability to customize your features in the program, and those are things that are very important because you can get a generic program that'll have pre-built-in things that may not fit what you want"
JP McCormick
Stagecoach Trails Guest Ranch
"I highly recommend Easy Innkeeping for its personal touch, dependability, and affordability"
Introduction:
Stagecoach Trails Guest Ranch has been a loyal user of GraceSoft's Easy Innkeeping Hotel Management Software for nearly ten years. In this case study, JP McCormick, a representative from the ranch, shares their experience with the software, highlighting the system's flexibility, customization options, and user-friendliness.
The Power of Customization
JP McCormick recognizes the importance of customization in hotel management software. He commends GraceSoft for providing a platform that allows them to tailor the software to meet their specific needs. This level of customization is particularly crucial in the hospitality industry, where a one-size-fits-all solution may not suffice. At Stagecoach Trails Guest Ranch, they offer a variety of activities, such as horse riding, ATV rentals, mountain biking, and shooting range bookings. GraceSoft's software enables them to integrate these activities seamlessly into their reservation system. The software's flexibility allows users to choose from a pre-defined list or create custom offerings, ensuring their unique requirements are met.
Professional Online Booking Engine
JP McCormick praises the GraceSoft online booking engine for its user-friendliness. He adds that even staff members with limited experience can easily navigate the system. This is crucial in providing a seamless and professional online booking experience to guests. The system's attractive appearance and professional features enhance the overall guest experience and distinguish the Stagecoach Trails Guest Ranch from its competitors.
Meeting the Needs of an All-Inclusive Resort:
The ranch operates as an all-inclusive resort, which adds another layer of complexity to its operations. They need to ensure that the kitchen and barn are well-prepared to meet the needs of their guests. GraceSoft's software helps them address this challenge. By providing a calendar breakdown, it ensures that every department knows how many guests to expect and the necessary resources they'll require. This transparency and efficiency contribute to the smooth operation of the ranch and the satisfaction of their guests.
Mobile Accessibility and User-Friendliness:
JP McCormick emphasizes the convenience of GraceSoft's Easy Innkeeping Program. Being able to access the reservation system from a mobile device, adds a layer of flexibility and responsiveness to their operations. It enables the team to manage reservations and guest details on the go. The user-friendly interface and intuitive design further enhance the ease of use, making it accessible to staff members with varying levels of technical expertise.
Conclusion:
Stagecoach Trails Guest Ranch highly recommends GraceSoft's Easy Innkeeping Program. With eight years of experience, they find it stable, flexible, and user-friendly. Its customizable features, professional online booking engine, and adaptability to their all-inclusive resort needs have contributed to their success. GraceSoft has been a valuable partner in providing exceptional service to guests while managing operations efficiently.