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In the process of migrating our servers to the new provider, your computer will have some cached information from the old servers that must be cleared. The instructions for doing so are outlined below for each Internet browser.

Mozilla Firefox:

           1. Click the Menu button (three lines) in the upper right corner of the Firefox window and choose Options from the drop-down menu.


Clear cache in Mozilla Firefox

 

                  2. On the left hand side of the Options screen, choose Privacy and then click the link that says “Clear your recent history”

 

Clear Recent History on Mozilla Firefox

             3. In the “Clear All History” window, select “Everything” in the Time Range to Clear drop-down, make sure that Browsing and Download History, Cache, and Offline Website Data are the ONLY items checked, and click the Clear Now button.

 
how to clear all history and cache in firefox

Google Chrome

       1. Click the Menu button (three dots) in the upper right corner of the Chrome window and choose Settings from the drop-down menu.

 
how to clear cache in google chrome browser

       2. Scroll to the bottom of the Settings screen and click Advanced.

 

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         3. Under the Privacy and Security section, click on Clear browsing data.


how to clear browsing data in google chrome browser

         4. In the “Clear Browsing Data” window, select “the beginning of time” in the Clear the following items from drop-down, make sure that Browsing History and Cached images and files are the ONLY items checked, and click the Clear Browsing Data button.

 

clear browsing history and cache images and files in google chrome

 



Microsoft Edge

      1. Click the Menu button (three dots) in the upper right corner of the Edge window and choose Settings.



how to clear cache in Microsoft browser

      2. Scroll down to “Clear browsing data” and click on Choose what to clear.

how to clear browsing history and cache in Microsoft browser

         3. In the “Clear Browsing Data” screen, make sure that Browsing History and Cached data and files are the ONLY items checked, and click the Clear button.


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      4. Microsoft Internet Explorer

      5. Click on the Gear icon and choose Internet Options.

 

clear cache on Microsoft internet explorer

 

           6. In the Internet Options window, place a check next to Delete browsing history on exit (Optional) and click on the Delete button

 

how to delete browsing history on internet explored

               7. In the “Delete Browsing History” screen, make sure that Temporary Internet files and Website files and History are the ONLY items checked, and click the Delete button.

 

clear temporary internet files on Internet explorer

        8. Then click OK on the Internet Options window

Apple Safari

         1. Click on the Gear icon and choose Preferences.

 

clear cache in safari browser

         2. Click on the Privacy tab and then click the Details button under “Cookies and other website data”

 

block or allow cookies on safari browser

           3. In the Search box at the top of the window, search for “Gracesoft” then Remove any entries found and click on Done.


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Bobby Craig

Written by Bobby Craig