Your Virtual Receptionist for Modern Hospitality
AI that answers calls, chats with guests, captures bookings, and streamlines hotel operations. GraceSoft AI Assistant combines Voice AI, Chat AI, Booking Engine automation, and PMS integrations to help lodging properties recover lost revenue, reduce staff workload, and deliver a consistent 24/7 guest experience.
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Reinventing Hospitality with GraceSoft AI Assistant tools
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Eliminate Double Bookings with GraceSoft’s Seamless Vrbo Integration!
Some property management systems and channel managers rely on iCalendar to sync bookings from Vrbo. However, this method has slower updates and often requires manual data entry into your PMS, increasing the risk of double bookings.
GraceSoft integrates directly with Vrbo, enabling real-time booking updates and minimizing double bookings for a seamless experience.
Why Hospitality Needs AI Today
Guest expectations are higher than ever. Travelers want instant answers, immediate support, and frictionless booking experiences. Staff shortages and rising labor costs make it difficult for properties to respond fast enough.
Without AI, hotels lose bookings to competitors who respond more quickly. Missed calls, slow replies, and inconsistent service directly impact revenue and guest satisfaction.
GraceSoft AI Assistant ensures your property is always available with fast, accurate, and professional responses.
The GraceSoft AI Assistant Suite
An integrated AI communication and booking system purpose-built for hotels, inns, BnBs, vacation rentals, campgrounds, and all lodging properties.
Chat AI
Responds instantly on your website and supported messaging channels.
Voice AI
Answers inbound calls 24/7 and handles booking conversations naturally.
Booking Engine
Converts AI conversations
into confirmed direct
bookings.
Voice AI: 24/7 Phone Receptionist
$220 / Month
GraceSoft Voice AI Assistant handles all inbound calls with natural, human-like conversations. It provides real-time information, captures bookings, and ensures no call is ever missed.
Key Features
- Answers calls instantly at any time
- Shares amenities, policies, directions, and property information
- Provides availability and pricing in real time
- Captures bookings directly over the phone
- Transfers important calls to staff when needed
- Reduces abandoned calls and increases direct bookings
- Fully integrated with the GraceSoft PMS and Booking Engine
Chat AI: Instant Digital Guest Support
$100 / Month
GraceSoft Chat AI Assistant engages guests on your website and supported messaging channels with instant responses that drive higher conversions.
Key Features
-
Responds instantly to guest questions
- Automates booking conversations
- Guides guests toward direct online bookings
- Reduces front desk workload
- Improves guest satisfaction and response times
- Works seamlessly with the GraceSoft Booking Engine
Ideal for properties needing 24/7 online guest support.
Performance Impact of GraceSoft AI Assistant
28% Increase in Direct Bookings
More reservations captured by eliminating missed calls and slow responses.
32% Higher Guest Satisfaction
Instant, accurate answers on voice and chat improve the overall experience.
60% Reduction in Workload
AI handles routine inquiries and booking questions, freeing staff time.
50% Fewer Abandoned Calls
Zero wait time ensures every booking opportunity is captured.
How GraceSoft AI Assistant Works
A simple, automated booking workflow designed for maximum efficiency and accuracy.
- Guest calls your property or starts a chat
- Voice AI or Chat AI responds immediately
- AI collects dates, preferences, and guest details
- Availability and pricing are fetched in real time
- A booking link is sent, or the reservation is completed over the call
- Confirmation is sent automatically
- All data syncs with the GraceSoft PMS and Booking Engine
This ensures precision, speed, and a fully automated booking experience.
Key Benefits for Lodging Properties
Increase Revenue
- No missed calls
- Higher direct bookings
- Improved booking conversion
Reduce Costs
- Lower staffing requirements
- Reduced OTA commissions
- More automated operations
Save Time
- Less training
- Faster guest handling
- Automated workflows for scaling
Why Properties Choose GraceSoft AI Assistant
-
24/7 availability across voice and chat
-
Instant, consistent, and professional communication
- Fully integrated with GraceSoft PMS and Booking Engine
- Accurate real-time data for pricing and availability
- Easy deployment with no technical complexity
- Ideal for hotels, inns, vacation rentals, campgrounds, and BnBs
GraceSoft AI gives every property the power of an AI-driven front desk and booking assistant.
Get Started with GraceSoft AI Assistant
Identify missed opportunities. Activate Voice AI and Chat AI. Convert more guests automatically with intelligent hotel automation.
sales@gracesoft.com | +1-713-981-5300
FAQ
GraceSoft Easy InnKeeping PMS is a cloud-based property management system designed for hotels, motels, vacation rentals, B&Bs, and campgrounds to manage reservations, front desk operations, payments, and reporting
GraceSoft’s AI voice assistant captures missed calls, handles booking queries 24/7, and reduces abandoned calls, helping properties gain more direct reservations.
Yes. GraceSoft offers a commission-free booking engine that integrates with your website, supports promo codes, and syncs with the PMS.
Yes, GraceSoft connects with major OTAs through its channel manager, syncing rates and availability instantly on Booking.com, Expedia, Airbnb, and others
Yes, owners can manage hotels, vacation rentals, campgrounds, or multi-property setups using one centralized property management system.
GraceSoft integrates with POS systems, payment gateways, accounting tools, channel manager, online booking engine, and AI voice/chat automation.
Yes, GraceSoft provides free onboarding, training, and 24/7 customer support, along with email, chat, and phone assistance.
