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AI that answers calls, chats with guests, captures bookings, and runs lodging properties operations

GraceSoft combines Voice AI, AI Chatbot tools, PMS integrations, and operational intelligence to help lodging properties recover lost revenue, reduce staff workload, and deliver a consistent 24/7 guest experience.

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Reinventing Hospitality with GraceSoft AI tools
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Eliminate Double Bookings with GraceSoft’s Seamless Vrbo Integration!

Some property management systems and channel managers rely on iCalendar to sync bookings from Vrbo. However, this method has slower updates and often requires manual data entry into your PMS, increasing the risk of double bookings. 

GraceSoft integrates directly with Vrbo, enabling real-time booking updates and minimizing double bookings for a seamless experience. 

Why does Hospitality need AI in this era

The hospitality landscape is shifting fast. Travellers expect instant responses and 24/7 support, but staffing challenges and rising costs make this hard to deliver. Without AI, lodging properties risk losing bookings to competitors who respond faster and offer smoother digital experiences.

AI prevents missed calls, slow replies, and inconsistent service — protecting revenue and guest loyalty. Properties adopting AI now gain a strong competitive edge, while those who wait fall behind.
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The GraceSoft AI Solution

GraceSoft AI automates lodging properties communication and bookings using intelligent, always-on assistants that work seamlessly with the booking engine.

Chat AI

Responds instantly on your website and supported messaging channels.

Voice AI

Answers inbound calls 24/7 and handles booking conversations naturally.

Booking Engine

Converts AI conversations
into confirmed direct
bookings.

Voice AI: Your Virtual Receptionist

GraceSoft Voice AI listens, understands, and responds like a human receptionist — without breaks, shifts, or missed calls

  • Answers calls instantly, 24/7
  • Shares amenities, policies, and check-in/out information
  • Provides real-time availability and pricing
  • Captures bookings over the phone
  • Transfers calls to staff when human assistance is needed

Chat AI: Instant Digital Guest Support

GraceSoft Chat AI engages guests on your website, answering questions and guiding them toward faster bookings.

  • Instant responses on website chat
  • Automates booking conversations
  • Reduces front-desk workload
  • Improves conversion rates

How GraceSoft AI Works

  1. Guest calls your lodging property or starts a chat
  2. Voice AI or Chat AI responds instantly
  3. AI collects dates and guest details
  4. Availability and pricing are shared in real time
  5. Booking link is sent to the guest
  6. Guest completes the booking online
  7. Confirmation is sent automatically

All interactions are fully integrated with the GraceSoft Booking Engine, ensuring accuracy and a seamless booking experience.

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Key Benefits for Lodging Properties

  • 24/7 booking availability
  • Higher direct bookings
  • Improved guest experience
  • Reduced operational workload
  • Consistent, professional responses

Revenue, Cost & Time Impact

Increase Revenue

No missed calls. More direct bookings. Higher conversion.

Reduce Costs

Lower staffing requirements and reduced OTA dependency.

Save Time

Less training, faster scaling, automated workflows.

Get Started with GraceSoft AI

Identify missed booking opportunities, activate Voice AI and Chat AI, and start converting more guests automatically.

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sales@gracesoft.com | +1-713-981-5300