Blog - Gracesoft

What is the best hotel management software in 2025?

Written by GraceSoft team | Thu, Jun 05, 2025 @ 08:45 AM

As of 2025, some of the hotel management software are at the forefront of their feature-rich capability, ease of use, and integration with other systems. While I am not able to give current data or the actual ratings for the year. 

  1. Gracesoft

Features: Comprehensive hotel management platform with property management, booking engine, channel manager, and revenue management. 

Pros: Extremely user-friendly, mobile-friendly, extensive training materials, and sophisticated reporting analytics. 

  1. Mews

Features: cloud solution to offer seamless guest experience and ease of business, for example, property management and reservation management. 

Benefits: streamlined interface, automation of business, and extreme emphasis on guest journey optimization. 

  1. Hotelogix

Features: friendly cloud-based PMS that comprises all the elements of hotel operation, for example, front desk operation, billing, and multi-property operation. 

Benefits: cost-effective, easy to implement, and offers satisfactory customer support. 

  1. Protel

Features: A multitalented hotel management software with an integrated all-in-one PMS suitable for small and large hotels. 

Advantages: Highly flexible, solid reporting and analytical functionality, and high-end integrations. 

  1. Guestline

Features: Offers cloud property management and distribution solutions like booking engines and payment processing. 

Advantages: Simple to use, world-class customer support, and high-end functionality for online bookings. 

  1. Chronita

Features: Premium PMS that is best known for its team culture and has many applications to provide an end-to-end management experience. 

Benefits: Particularly made for large chains of hotels that need elaborate data analysis and reporting. 

  1. RoomRaccoon

Features: Complete hotel management software that is capable of automating booking management, price policies, and guest contacts. 

Benefits: efficient automation features, user-friendly interface, and adequate customer support. 

  1. WebHotelier

Features: Online booking specialist, with excellent channel management and customer relationship capabilities. 

Pros: Excellent internet booking focus, flexible with property irregularities, and solid direct bookability. 

  1. eZee FrontDesk

Features: Complete PMS, such as front desk management, booking, invoicing, and reporting. 

Pros: inexpensive, best suited to small and medium-scale properties, and effective customer handling. 

  1. Oracle Hospitality (OPERA)

Features: High-end features with excellent ability to satisfy large chains and large hotels with high-end analytics and guest control needs. 

Benefits: Excellent performance, reasonably priced for scalability, and top-of-the-line technology and service. 

Key Things to Remember When Making the Best Decision in 2025: 

  • Interoperability: Its ability to integrate with current systems (e.g., point of sale, CRM). 
  • Cell Phone Access: Consider if the software has mobile apps for manager and guest use. 
  • User Experience: Simple, intuitive interface to allow ease of use by several staff. 
  • Customer Support: High quality support material, e.g., training and troubleshooting. 
  • Cost: Check the cost plan, e.g., any extra fees or hidden charges. 
  • Latest Features: Check for AI, automation, and customer experience feature innovation.