Call Accounting Interface
(Suite Version Only)
If you purchased call accounting feature, phone calls
made by guests from their rooms can be tracked to their bills within Easy
InnKeeping. Easy InnKeeping interfaces with Shadow Call Accounting System
by RSI, Inc.
NOTE: First, the phone extensions should be defined in the Setup
> Units screen. These charges are automatically added to any room, which
has a phone extension setup.
Then, click on Tools > Option Setting screen.
Select the Call Accounting tab. The following screen is displayed.
1.
After exporting data from the call accounting software, a file named
CALLLOG.log will be generated. Select the location of this file by clicking
on the Browse button.
2.
Specify the time interval to automatically check and read data.
3.
Click on the Check Data Now button to import the call accounting
data immediately. Then the corresponding phone charges will be automatically
imported the reservations in Easy InnKeeping.
4.
To view the phone charges, open the reservation and then click on
the Bill button. The phone call will be listed as a charge.